Tuesday, September 17, 2013

Bloody useless courier delivery firms! Why can't they THINK?

As an increasing number of people consider shopping online and some coming to the conclusion that it is not for them, others, like me are turning to letting the 'fingers do the shopping.' OK, perhaps that is kicking local businesses in the guts; I concede that point. Not all the jobs are lost of course, because where some jobs disappear, others (but not always in NZ) are created. I shall leave that debate alone for the moment.
Lets assume  that you (and me) have decided to purchase items on the Net. Whether it is for our weekly shop at the supermarket or overseas sites for clothing, the goods are going to be delivered. This is where the trouble can start. Over the last month I have brought clothing, books and yes, a solar oven online. I have no complaints about anything I have brought, quality wise. My compliant is about the 'delivery' and the wider issue of when these deliveries occur.
On several occasion in the past month, I have not received the goods within what I consider a 'reasonable time.' By that I mean, if a delivery from the UK (the ASOS site) can arrive in just on a week, yet a NZ site takes ten days, 'something is rotten in the state of NZ!'
Not only can NZ sites be tardy re their deliveries (Hey--the ASOS delivery was even free--over a certain amount) but they delivered the goods to the wrong address.
Come on NZ 'sites.' Get your act together. OK, my address is 1/XXX but they delivered 'it' to A/XXXX. There is a difference and given that courier companies are the 'experts' re delivery, one should be able to assume that they know the difference or at least use their bloody eyes. It is only because my neighbours are honest that I received the said goods, late as they were.
My last point is in the nature of a helpful; suggestion; one that if followed through by an enterprising person as a new career or business opportunity, would be gratefully received by long suffering supporters of online purchases. WHY DONT THESE COMPANIES operate at night---yes----WHEN WE ARE HOME! Wouldn't  that suit some people, to work after hours, either as an extra job or as their primary employment, because that suits them too.
Am I missing something here?
I shall still continue to use the Net for my shopping but, please delivery people---get it right!
www.authorneilcoleman.com