I must thank the people who replied to my musings re my use of the galaxy phone. Thank you for inspiring me and reminding of some salient facts. Firstly, I must use their customer services centre better and demand some support.
The point about Vodafone being quite happy to cancel my contract and thereby gain $700 is enough to spur me on. I shall dig deep and find that within me which has served me min the past---- mu stubbornness.
Finally---- there are always the geeks around and the kids at school who so willingly help me.